Returns & Exchanges

At Bruce Super Convenience, we prioritize your health and safety by maintaining strict quality standards for all food and grocery items. Due to the perishable nature of our products, we offer returns or exchanges within 24 hours of purchase for items that are damaged or incorrect.

Return Process

• 1.
  Verify Eligibility

  Ensure the item is unopened, in its original packaging, and was purchased within the last 24 hours to qualify for a return.

• 2.
  Contact Support

  Reach out to our customer service team via phone or email with your order number and a photo of the product issue.

• 3.
  Return the Item

  Bring the item back to our store location or arrange for a courier pickup if the delivery was originally handled by our team.

• 4.
  Receive Refund or Exchange

  Once inspected, we will immediately process your refund to the original payment method or provide a fresh replacement product.